Shipping policy
Shipping Policy
At [VALTIER], we are committed to delivering your order quickly and securely.
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Local Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Charges
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable) to monitor your shipment's progress.
International Orders
Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occur due to weather conditions, customs clearance, carrier issues, or other unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us: